About Fold

Fold Housing Association provides housing, care and support to over 30,000 homes throughout Northern Ireland.

Established in 1976, Fold is now one of the leading Housing Associations in Northern Ireland, supporting over 6,000 tenants in our purpose built housing. In 2012 for the first time our general needs, family, housing overtook our sheltered housing stock.

Over the years we have also developed an innovative range of service provisions that allows Fold to offer its clients the right level of support in their own home or in our accommodation:

Fold employs over 800 people throughout 96 different work locations in Northern Ireland and provides support to its sister organisation in the Republic of Ireland, Fold Ireland.

Quality Standards
Fold Housing subscribes to a number of quality standards to ensure that the services it provides are delivered at the highest standards possible. These include:

  • Customer Service Excellence;Fold recieves CSE Award
  • Chartered Housing Services;
  • Telecare Services Association;
  • ISO 9001 by Fold’s Development. Property Services and Staying Put Departments;
  • ISO 20001 by Fold’s Telecare Department;
  • ISO 27001:5 by Fold’s IT Department.

Fold's services continue to be delivered in partnership with the Northern Ireland Housing Executive, the Department for Social Development and the Health and Social Care Trusts.