Fold TeleCare provides a range of support services for housing providers which can be tailored to corporate requirements
Community Safety Organisations
Fold TeleCare works closely with a range of community organisations to design and deliver services offer protection and support to vulnerable adults from crime or fear of crime.
In Northern Ireland the Quick Check service has been developed with PSNI as a first line response to the risks of bogus callers.
For those who wish additional protection and support Fold's Community Safety Service in NI and Seniors Alert Scheme in RoI offers additional support.
On receipt of a referral for the service , Fold's Telecare Support Officer will undertake a home visit to recommend the appropriate telecare sensor package which will manage the identified risks for the individual user.
At the installation visit Fold's Telecare Support Officer will ensure that the telecare package is configured and installed correctly and will spend time with the individual user and carer explaining how the service works when an alert is triggered.
Fold TeleCare's Support Officer will also agree a review plan with the individual.
When anyone connected to the service calls us, activates an alarm, or if a sensor detects a problem we respond immediately. Our call advisor team understand the difficulties that clients may experience and are able to provide reassurance and support and arrange for further assistance if required.
To find out more contact Fold Telecare on 028 9039 7103 or if you are calling from the Republic of Ireland please call 01 670 4114.